Careers

• Oversee day-to-day operations including check-ins/check-outs, guests' queries, maintaining guest records, housekeeping, etc.
• Handle Guest interaction In person and also Email correspondence.
• Staff interactions/management with the housekeeping staff and external vendors.
• Quality control and maintenance.
• Manage back-office systems and processes.
• Adhere to finance and accounting standards incl. daily accounts.
• Being up to date about the activities and events happening in the hostel and around the city.
• Ensuring that Guests have a great time and convert their happiness into great reviews.
• Execute tasks which will be inclusive always.

• Trained candidates from Hospitality Institute are preferred.
• Excellent communication skills.
• Self Starter and willing to take risks.
• Available to work anytime, including weekends.
• Excellent management and team skills

• Pan India

Email your profile at connect@moustachehostel.com

We are looking to hire a dedicated content writer to create content for blogs, articles, social media, and the company website. His/her responsibilities include analytics evaluation to adjust content as needed, regular website updates, and following the social media calendar. You should also be able to follow editorial guidelines when creating content. Plus, keep abreast of the latest SEO techniques and contribute to develop strategies that will increase reader engagement.

• Conduct in-depth research on travel industry-related topics to develop original content.
• Develop content for blogs, articles, social media, and the company website.
• Assist the marketing team in developing content for advertising campaigns.
• Proofread content for errors and inconsistencies.
• Edit and polish existing content to improve readability.
• Conduct keyword research and use best practices of SEO to increase website traffic.
• Create compelling headlines and bodies to capture the attention of the target audience.
• Identify customer needs and recommend new content to address gaps in the company's current content.

• Bachelor's degree in communications, marketing, English, journalism, or related field.
• Experience in Travel Writing.
• Proven content writing or copywriting experience.
• Work experience in content management.
• Proficient in all Microsoft Office applications.
• A portfolio of published articles.
• Excellent writing and editing skills.
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.
• Effective communication skills.

• Jaipur

• Full-Time

Email your profile at connect@moustachehostel.com

• Perform all check-in and check-out tasks.
• Manage online and phone reservations.
• Inform customers about payment methods and follow-up payments by credit card.
• Register guests' necessary information (like contact details and exact dates of their stay).
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hostel, available rooms, rates, and amenities.
• Respond to clients' complaints in a timely and professional manner.
• Communicate with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests & their needs.
• Maintain updated records of bookings and payments
• Regularly maintain a good relationship with our customers
• Negotiate any customization or modifications requested and accommodate to the best level possible.
• Resolve any problem that arises regarding the stay for the customer.

• Great Interpersonal Skills.
• Work experience of at least 2 years as a Front Desk Agent, Receptionist, or similar role.
• Thorough knowledge of hotel reservation software like Cloudbeds, Ezee, and RoomKeyPMS.
• Customer service attitude.
• Excellent communication and organizational skills.
• A degree in hotel management is a plus.
• Multilingualism is an advantage.
• Up to date with domestic and international travel trends. Prior experience as a Front Desk executive or an avid traveler is a bonus.

• Pan India

Email your profile with contact details at  CONNECT@MOUSTACHEHOSTEL.COM

• Oversee operations of the property, as per the Organizational chart.
• Hold regular briefings and meetings with all heads of departments and team members.
• Ensure full compliance with Hotel operating controls, SOPs, policies, procedures, and service standards.
• Lead all key property issues including improvements and up-gradation projects, customer service, and refurbishment.
• Handle complaints, and oversee the service recovery procedures.
• Prepare and present the annual Operating Budget of the Property as well as the subsequent achievement.
• Manage the ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the property management.
• Developing improvement actions, carry out cost savings.
• A strong understanding of P&L statements and the ability to react with impactful strategies.
• Maximize room yield revenue through innovative sales practices.
• Work along with the revenue management team in devising methodologies for maximizing revenue.
• Act as a final decision maker in hiring key staff at the property.
• Oversee and manage all departments and work closely with department heads daily.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to property team members.

• Pan India

Email your profile at connect@moustachehostel.com

We are looking for a travel consultant to create and organize trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interests. Your contribution will impact the satisfaction of our customers and drive profits to our company as well.

• Help guests to identify their ideal travel plans based on their interests and requirements.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, activities, etc.
• Provide end-to-end service while organizing a trip from reserving the accommodation, arranging trekking experiences, and creating the itinerary.
• Provide all relevant and essential information to the Guests regarding their travel.
• Sell the appropriate experience to the Guests.
• Negotiate any customizations or modifications requested and accommodate to the best level possible.
• Resolve any problem that arises regarding the trip for the Guests.
• Regularly update a database containing Guest details and their travel information.
• Reach the sales and revenue targets.
• Take advances/refunds from/to the guests against the bookings done.
• Regularly maintain a good relationship with our guests.
• Able to handle rejection and stress in soliciting customers.

• Bachelor's degree in travel and tourism, hospitality business, or any relevant fields.
• Prior experience as a travel agent or an avid traveller is a bonus (1 year or more).
• Basic knowledge of traveling software and procedures.
• Basic computer skills and software like MS Office.
• Multilingualism is an advantage.
• Excellent communication, people skills, and problem-solving skills.
• Efficient negotiation and sales skills.

• Jaipur

• Rotational

Email your profile at connect@moustachehostel.com

Job Description - Business Development

• Plan and oversee business development efforts in the assigned area/cluster with a goal of onboarding high-quality properties onto Moustache Network
• Identify new properties that meet Moustache standards in terms of location, facilities, infrastructure quality, and owner willingness.
• Pitch Moustache's partnership/franchise proposal.
• Negotiate Moustache's commercial agreement with interested Property owners.
• Strengthen relationships with existing property owners & other relevant stakeholders.
• Collaborate with other teams in Moustache such as operations, marketing, revenue management, customer support, finance, etc. to ensure smooth functioning of properties on a day-to-day basis.

• 2-6 years of high-quality experience in sales or business development.
• Strong analytical skills and ability to structure/negotiate large and complex business deals./li>
• Experienced professional who can build and maintain strong business relationships with clients.
• High degree of ownership, roll-up-your-sleeve attitude & willingness to get the task completed.
• Comfortable working in cross-functional setups requiring the candidate to collaborate with multiple teams locally as well as globally.
• Local market knowledge is a must.
• Relevant experience in the hospitality and real estate industry is an advantage.

• Jaipur

Email your profile at connect@moustachehostel.com

• Post journal and cash entries.
• Updating financial statements.
• Audit and maintain accounts receivable and accounts payable.
• Maintain financial records for subsidiary companies by analyzing balance sheets and general ledger accounts.
• Correct errors by posting adjusting journal entries.
• Prepare monthly bank reconciliation account.
• Prepare monthly GST.
• Calculate the TDS amount.
• Preparing and Filing GST and TDS returns.
• Knowledge of Word and Excel.

• B.com Graduate.
• Experience in Tally.
• Upto 5+ Years of experience required.

• Jaipur

Email your profile at connect@moustachehostel.com

We are looking for a PPC Analyst to manage paid digital activities across social, search and display platforms and ensure that strategies are aligned with marketing goals. You will be responsible to plan and execute the paid media campaigns as well as manage the optimization and reporting.

• Perform and generate reports for PPC, daily account management of pay per click accounts on Google AdWords and all the other different search platforms.
• Monitor and evaluate search performance and search results across the major search channels.
• Research and undergo test partnerships with new PPC vendors to expand our outreach as well as lower our cost-per-acquisition(CPA).
• Assist in the monitoring and maintenance of impression share, keyword bids, quality score, account daily and monthly budget caps and also other important metrics.
• Proactively make paid search strategies.
• Monitor and administer reports, web analytics dashboards, key reporting tools, and optimize key areas to match up with organisation goals.
• Manage and maintain updates for keyword lists.
• Craft lead generation and landing pages form for our content to distribute through relevant paid programs.
• Keep pace with PPC industry and search engine trends and developments.
• Provide creative ad copies as well as suggestions and interesting ad templates.
• Understand our website in the management of Display network placement lists on Ad Networks such as AdWords, Bing and through other advertising platforms.
• Support the generation of new PPC campaigns, ad, ad groups and accounts and in the aid of creating new paid search advertising initiatives.
• Provide recommendations and execute strategies for display network, campaign structuring, targeting, keyword opportunities, and other facets of paid search.
• Work closely with the other team members on advertising to meet organisation’s goals.
• Communication to team and management on project development, timelines, and results.
• Utilize data modelling and bid management tools to maximize the effectiveness of PPC campaigns.
• Generate daily, weekly and monthly reporting for all those major metrics such as revenue tracking, goals tracking, and other paid search initiatives.

• A minimum of 2 years’ experience with paid media campaigns in the capacity of a Performance Marketer or similar role.
• A track record of delivering media campaigns in an agency or e-commerce environment.
• In-depth understanding of digital media formats, analytics tools, and targeting methodologies.
• Solid working knowledge of relevant media platforms and how it fits into the wider digital marketing mix.
• Data-driven thinking with strong analytical skills partnered with a creative mind.
• Strong communication (verbal and written) and presentation skills.
• A highly motivated individual and able to own & drive projects through to completion/delivery.
• Understanding of HTML and XML is a plus.
• Graduate in Marketing, Digital Media or a related field; AdWords certification is a plus.

• Jaipur

Email your profile at connect@moustachehostel.com

We are looking for a travel consultant to join our company to create and organize trips for our guests or travel partners. You will be required to interact with our travel partners and guide them toward picking the best experience package to suit all of their guest’s requirements and interests. Your contribution will impact the satisfaction of our customers and drive profits to our company as well.

• Help Travel Partners to identify their ideal travel plans based on their guest’s interests and requirements.
• Study and assimilate all information regarding travel destinations such as prices, weather, language, activities, etc.
• Provide end-to-end service while organizing a trip from reserving the accommodation, arranging trekking experiences, and creating the itinerary.
• Provide all relevant and essential information to the Travel Partner regarding their guest’s travel.
• Sell the appropriate experience to the Travel Partners.
• Negotiate any customizations or modifications requested and accommodate to the best level possible.
• Resolve any problem that arises regarding the trip for the Guests.
• Regularly update a database containing Travel Partner / Guest details and their travel information.
• Reach the B2B sales and revenue targets.
• Take advances/refunds from/to the Travel Partners against the bookings done.
• Regularly maintain a good relationship with our Travel Partners.
• Ability to handle rejection and stress in soliciting customers.

• Bachelor's degree in travel and tourism, hospitality business, or relevant fields.
• Prior experience as a travel agent or an avid traveller is a bonus (4 years or more)
• Basic knowledge of traveling software and procedures.
• Basic computer skills and software like MS Office.
• Multilingualism is an advantage.
• Excellent communication, interpersonal skills, and problem-solving skills.
• Efficient negotiation and sales skills.

• Jaipur

Email your profile at connect@moustachehostel.com

• Have an understanding of Online travel portals such as Booking.com, Agoda, GOMMT, Expedia, Hostelworld, etc.
• Handle all the mentioned Online travel portal's extranet and property management system Ezee./li>
• Create new listings and regular verification/ upkeep of existing listings on the online travel portal.
• Verify several reports and data across OTAs along with reputation management for all Moustache properties.

• Graduate degree.
• Basic computer knowledge.
• Fluent in English.
• Freshers can apply.

• Jaipur

Email your profile at connect@moustachehostel.com

• Conceive and develop efficient and intuitive marketing strategies.
• Conduct market research and analysis to evaluate trends, brand awareness, and competition ventures.
• Monitor progress of campaigns using various metrics and submit reports of performance.
• Proofread marketing copy for both online and print campaigns.
• Run all social media channels of the designated Projects.
• Source and secure sponsorships for the events.
• Plan and source deliverables and merchandise for the events.
• Manage Influencer marketing.

• Jaipur

Email your profile at connect@moustachehostel.com

The candidate will be responsible for creating and developing new travel products and itineraries. He/She will also be required to improve existing products keeping in tune with the trends.

• Create and develop new products as well as improve existing products.
• Experience in market research to ensure the product is viable and competitive.
• Collaborate with marketing, operations, sales, and B2B teams.
• Responsible for doing timely QC of the existing products.
• On-board new vendors for the products (existing as well as upcoming), and also take care of complete vendor management.
• Keep a check on the selling price of the products and be responsible to revise the pricing depending on the market situation to maximize the revenue.
• Identify new markets/regions where new products and experiences can be created.
• Identify and create new activities around our properties.

• Degree in hotel management
• 2 - 4 years experience in Travel industry

• Jaipur

Email your profile at connect@moustachehostel.com

• Conduct Employee Onboarding
• Help with designing and organizing employee engagement activities and key team events to build a strong organizational culture.
• Handle day-to-day operational tasks.
• Manage employee attendance.
• Maintain internal HR systems (GreytHR) and Employee trackers.
• Address Employee queries regarding policies and processes.
• Take care of Operational paperwork (Employment Agreement, Exit formalities, etc).
• Manage formalities for Onboarding and Exit.
• Open to work on additional responsibilities.
• Should have experience in payroll management, compensation, and benefits, and retention strategies.

• Minimum 1-year experience in HR Operations.
• Excellent interpersonal, oral, and written communication skills.
• Ability to prioritize work and handle multiple tasks under tight deadlines.
• Ability to take complete ownership and innovate on a given task.
• Experience in working with GreytHR will be a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).

• Jaipur (Only for Rajasthan candidates).

Email your profile at connect@moustachehostel.com

We are looking for a travel consultant to create and organize trips for our guests. You will be required to interact with our guests and guide them toward picking the best experience package to suit all of their requirements and interests. Thus, impact the satisfaction of our customers and drive profits for our company.

• Handle customer queries on Web Chat, E-mails, and Social Media.
• Educate current and potential customers with product and service information.
• Maintain accurate customer records.
• Identify and escalate priority issues to the Team Leader and Ops Team.
• Actively participate in team meetings.

• Bachelor's degree in travel and tourism, hospitality business, or relevant fields.
• Prior experience as a travel agent or an avid traveller is a bonus (1 year or more).
• Basic knowledge of traveling software and procedures.
• Basic computer skills and software like MS Office.
• Multilingualism is an advantage.
• Excellent communication, people skills, and problem-solving skills.
• Efficient negotiation and sales skills.

• Jaipur

• Rotational

Email your profile at connect@moustachehostel.com